Frequently asked questions

It is a tiny digital surprise builder. You choose an occasion and tone, personalize the screens, preview the experience, and receive one link to send to someone.

Each surprise costs just 0.99€, including applicable taxes. Any optional extras are clearly displayed before checkout.

Pick an occasion, add the names, choose a tone, and customize anything you want. Check the playable preview, complete payment, and your finished surprise link arrives by email.

Yes. Turn on Customize screens to edit the eyebrow, title, message, button, and emoji on each screen. You can also use {name} and {sender} wherever they fit.

Shuffle swaps the complete three-part story for another story in your selected tone. It changes the text together so the beginning, middle, and ending still make sense. Your chosen emojis stay untouched.

Yes. The playable preview shows the same screens and content the recipient will see. Small playback details such as animation direction or sound variation can differ when the final link is opened.

After successful payment, the link appears immediately on the confirmation page and is also sent to the purchase email you entered at checkout.

A paid surprise is normally active for 30 days from successful payment. The exact lifetime is shown before you pay.

Surprise URLs are unlisted and blocked from search-engine indexing. Anyone who receives the unique link can open it, so share it only with the intended person.

No. The recipient only needs the link and a modern browser. There is no sign-up, app install, or awkward password ceremony.

Absolutely! Your surprise is a simple link. Share it through WhatsApp, Viber, Messenger, email, SMS, or anywhere you like.

Yes! Your recipient can enjoy the surprise as many times as they like while the link remains active. No replay limits, just more smiles.

Yes! Surprises can include background music and playful sound effects. Audio playback depends on the recipient's browser and device settings.

Some browsers prevent automatic audio playback. Try tapping the screen, checking your device's volume, or disabling silent mode. Your surprise still works without sound.

Once your surprise has been generated, its content is finalized. Make sure everything looks perfect in the preview before completing payment.

Because surprises are personalized digital products delivered immediately, refunds may not be available simply because you change your mind after delivery has begun, where permitted by law. If something goes wrong, contact our support team. Your statutory consumer rights remain unaffected.

First, check your spam or junk folder. You can also visit My surprises using your purchase email. If your link is still missing, contact us at info@makesomeonehappyornot.com.

The recipient sees the sender name you choose to include in your surprise. Your payment details and purchase email are never displayed in the surprise itself.

Once its availability period ends, your surprise link will no longer be accessible. Expired surprises cannot be replayed, so make sure your recipient opens it in time!

Open My surprises and request a secure access link using the same email address used for the purchase. You can then see your purchases and resend an active surprise link.

Yes. Content that breaks the Terms of Use can be disabled before its normal expiry date. Contact us if a link contains harassment, threats, impersonation, or another serious violation.

The final screen includes a reply action that brings the recipient back to Make Someone Happy Or Not, where they can create a surprise of their own.